On the Soapbox

With:

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Ronnie Rho

 

 

Fly The Unfriendly Skies

Just about 2 weeks ago, Sarah West left for the United Kingdom. Her departure marked the end of a 3-week vacation on this side of the pond. During that time, she met many of you in Atlanta at the Southern Comfort Convention, in San Francisco, Cleveland, the desert Southwest, and Omaha. (Yes, Omaha...Nebraska. It's just west of Chicago. No...That's Des Moines...Iowa. Omaha is further west.)

While stateside, Sarah flew from city to city, exclusively as Sarah. While she had boy clothes with her, the plan was to remain in her femme personae. She, by her account, had a wonderful time here in the land of the free, with very few problems.  And yes, I'm sad to report; those problems were connected with Omaha.

The plan called for her to fly out of Omaha on a Monday afternoon, and head back home. Since I couldn't get away from work, another friend, Barbara, was gracious enough to take her to beautiful Eppley Airfield.  Because Sarah was UK-bound, the staff at United felt obligated to check her passport. They gave it a double take, because the picture was obviously male, while the person holding the ticket was apparently female.

As Sarah says, "The staff checked exactly the same passport at every other airport with no problems - they also must have been satisfied the passport was mine because they allowed me to board the plane."  Five minutes before take-off, someone had a change of heart. United personnel ordered her off the plane, retrieved her baggage from the cargo hold, and forced her to dress more like the passport photo.

If you know Sarah, or have seen her pictures, it must be pointed out that she is not one to camp up her dressing. She wears apparel typical for a woman in everyday situations, and that day was no different. (Barbara has agreed to sign an affidavit to this affect.) Sarah dresses to pass, and I think she succeeds.

The crew's concerns were most likely about international security: it's up to them to insure passengers are who they say they are. I'll grant them that much. But, where they went wrong was in letting her board, and then pulling her off. Thathad to have been humiliating.  The message that removal sent to the other passengers was wrong.

If the United crew had a problem with Sarah's appearance, they should have said so before she took her seat. Instead, removing her from the plane and ordering the wardrobe change told her fellow passengers that A) she wasn't who she appeared to be, and B) she was doing something wrong.

It's a natural human reaction. When the plane is delayed, you ask why. And once you've learned why, you share that information with other passengers.  If those other passengers were predisposed towards us, or did not have an opinion about transgendered people, they have one now.

Where you start out with maybe 75 people inconvenienced, multiply that by the people waiting for them. Multiply that by other planes delayed so other passengers can make their connecting flights. I can imagine the original passengers arriving at their various destinations and telling loved ones and co-workers the plane was delayed for an hour because of "some drag queen". Suddenly the irritation towards the TG community is spreading to thousands.   And all we have to deal with is more ill will towards us as a community.

Sarah, in the meantime, was forced to wait for a later flight. On the bright side, she didn't have to reboard in guy mode. That would have been rather awkward.  So, what do we do? Indirectly, we continue what ever it is we do to earn the respect of our fellow human beings.   However, as that won't do anything to calm my angered nerves, I say we protest.

I'm not calling for marches upon United's headquarters, but instead, something else that is almost as revealing.   We write letters to United, informing them of our disgust with the situation. We pass these letters around, and have our friends and family members sign them as well. We tell United that our business with their company is being reconsidered, unless we see changes.

What kind of changes? First, we want a written apology to Ms. West. Secondly, more diversity training for United crewmembers, to let them know that we do spend money on plane tickets, and we are not perverts, weirdoes, or terrorists. Thirdly, a written policy for crewmembers, and for passengers, so we know what we can expect if we do fly their airline.  If they would prefer we not fly en femme, fine. Just say so.

Don't be accusatory. Just state the case. This might have been an isolated incident. You catch more flies with honey than with vinegar.  If you're willing to join this crusade, please keep in mind two things: An actual letter, (Hard copy. Paper. Remember that stuff?), will probably carry more weight than an electronic petition. And your legal signature will get more notice than your pseudonym.   It's scary, I know, but I plan to put my John Hancock on a letter, and if I can do it, so can you.

Note: If you care to put more precise information in the letter, it is:

Date travelled: 9 Oct 2000 Flight number: UA314 UA928 From

Omaha to Chicago, to London Heathrow.

Any more information should be collected from Sarah herself,  Or, visit her site.

 

Send your letters, questions, tips, checks, anecdotes, old socks, and comments to Ronnie Rho.

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